Welcome to Pc New Horizons!
Congratulations you found us, buckle up and enjoy the Ride.
Appointments
Notice: No Walk-ins accepted at anytime! All services by appointment only M-F from 9am to 5pm.
Services
At Pc New Horizons we provide the most advance solutions for all your technical challenges while delivering world class service.
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Incoming Turnaround Time

Please expect 2 to 3 days for turn around times, depending on severity of computer issue. We thank you in advance for your patience!

Incoming Computer Repair Requirements

* Laptops Only: Power Adapter required for all services.
* Desktops Only: Power cord\adapter required if proprietary.
* Windows Login Credentials required in order to service your system.
Windows and Mac Repair Services
OS Installs & Upgrades
30 Day Warranty on All Services

Computer Repair Services

Have a computer challenge? We got the solution! Bring your technical challenges to us for the best service, affordable prices and fastest turn around. Submit your system for a diagnostics service and we will provide you a diagnostic quote to fix it. If the service is approved, the diagnostics fee will be waived! If you decline repairs, just pay the service fee.

"Remote Desktop Support"

In order to better assist you please follow the instructions below. Remote sessions can be initiated via text or email.

1). Schedule an Appointment 1st
2). A Minimum of 1 Hour is Required
3). Cc Payment Required Up Front
4). Download our Remote Agent Tool Below
5). Contact Us Requesting your 9 Digit Security Code
6). Once Connected to your Machine Please Allow Full Access for the Current Session

Onsite Services

When the challenge can’t come to us, we come to you! No travel time fee charged within city limits, in Mount Vernon and Burlington. Any onsite outside of Mount Vernon and Burlington city limits will be subject to a travel time charge. Please view Services for travel time rates.

Best In Class Services

Pc New Horizons Store

Thank you for visiting our electronic Merchant Store and for your business as well. In this section, you will have the ability to pay for services, purchase computer hardware and software using a debit card, credit card or a Pay Pal account.

Pc New Horizons Professional Computer Solutions for Home and Business

We primarily specialize in Windows and Apple Systems. Our main focus is to deliver cutting edge technology while providing world class service, fast turnaround time and affordable prices. Have questions? Please don’t hesitate to contact us – we are happy to assist you! FYI, if you call and unable to reach us, we may be out in the field or assisting other users. Please leave a message and we will return your call as soon as we can, thanks!

  • Is Your Version of Windows Still Supported? Microsoft ended Support for Windows 7 back in January 14, 2020.
  • Need Onsite Services? An Onsite Technician will come to your Home or Business, Travel Time Applicable if Outside the City of Mount Vernon.
  • Computer Running Slow? Let us professionally restore performance like you have never experienced before.
  • Is Windows Unstable/Crashing all the Time? Depending on the Problem, whether a Hardware or Software Issue. A Clean Install may be the Answer.
  • Need LCD Screen Replacement? Some Replacement LCD Screens are Hard to get, Parts are Replaced as soon as they are Delivered to Us.
  • Need Motherboard Replaced? All Work Done in House, Never Outsourced! Turnaround Time As Soon As Part Is Received. Labor Are Processed in The Order Received.
  • Pc or Laptop not Turning On? Our Diagnostic Service is a paid service now. We can waive the Diagnostic Service, after an approved Computer Repair Service with no issue!
Ronald Olson

Testimonials

Matt and Ed are absolutely the best. They have solved our problems and given additional life to one of the Windows 7 computers. I trust them completely and they are totally honest. I would give them 5+ Stars.

- Gale Thomas

Laptop crashed. Did some looking, read some reviews and made the call to PC New Horizons. Told him about laptop dying, how it shut down my business world. Matt was able to recover everything that I needed to get back underway. His expertise and skill is worth every penny -and more!

- John Nordin

The experience with Pc New Horizons was exactly what you want out of an electronic repair service, highest recommendation to go for your electronic issues. I started out trying Geek Squad because I didn’t know better. Every aspect of Geek Squad was terrible and Pc New Horizons did everything Geek Squad claims to do. Pc New Horizons service was professional, the communication was impeccable, the price was extremely reasonable, and the service was extremely friendly and non-intimidating. I had some difficult restraints that I thought would be difficult to fulfill. But Matt met every one of my expectations and exceeded them. You will not regret giving your business to this local company.

- Jerod Ludden