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Professional Computer Solutions For Home and Business Customers! Free System Pick-Up and Delivery Within The City Limits Of Burlington and Mount Vernon, Onsite Services Scheduled Within 24 Hours, Inexpensive Online Remote Desktop Support Services. Contact Us @ info@pcnewhorizons.com or Office #: (360) 540-0779. Most Common Services; Free Diagnostics, Free System Pick-Up/Delivery, Remote Online Desktop Support Services, Shop Repair Services, Onsite Repair Services, Spyware & Virus Removal, Advanced Tune-Ups, Data Recovery/Backups & Transfers, Wired/Wireless Networking, Hardware/Software Sales, Mac/Windows Repair, Tutoring, It Consulting, Laptop Repair, New Customer Savings, Student/Military & Senior Discounts, Existing Customer Savings/Rewards and More, 30 Day Warranty On All Our Services, Customer Satisfaction Guaranteed!!!!!!
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FAQ » Billing

Frequently Asked Questions

What forms of payment does Pc New Horizons accept?

Currently we accept the following methods of payment.

Methods of payment
* Cash
* Checks
* Debit Cards
* Credit Cards
* Bartering

Payments are always due in full at the time of service. Also there are circumstances when a 75% down payment is required prior to beginning a service to cover for parts and labor.


Are there any cancellation fees on Onsite Services?

The answer is yes. If for some reason you can’t keep your appointment you must call 24 hours prior to cancel your appointment or you will be billed a $20 dollar cancellation fee. Please understand we loose potential business every time customers don’t notify us to cancel their appointment. That’s why we are forced to charge a cancellation fee when you don’t call to cancel your appointment. We truly apologize for any inconveniences this may cause.


Are there any fees on returned checks?

If a check is returned for NSF or other reasons a $25 dollar fee will added to your bill. We don’t like to do this so please make sure to have fund before writing a check to us.


What type of credit card mechant system do you use for your online store?

Currently we are using PayPal credit card merchant system. PayPal is an e-commerce business allowing payments and money transfers to be made through the Internet. PayPal serves as an electronic alternative to traditional paper methods such as checks and money orders.

A PayPal account can be funded with an electronic debit from a bank account or by a credit card. The recipient of a PayPal transfer can either request a check from PayPal, establish their own PayPal deposit account or request a transfer to their bank account. PayPal is an example of a payment intermediary service that facilitates worldwide e-commerce.


Is PayPal safe to use?

PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with the merchant. Once your payment is complete, you will be emailed a receipt for this transaction.