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Professional Computer Solutions For Home and Business Customers! Free System Pick-Up and Delivery Within The City Limits Of Burlington and Mount Vernon, Onsite Services Scheduled Within 24 Hours, Inexpensive Online Remote Desktop Support Services. Contact Us @ info@pcnewhorizons.com or Office #: (360) 540-0779. Most Common Services; Free Diagnostics, Free System Pick-Up/Delivery, Remote Online Desktop Support Services, Shop Repair Services, Onsite Repair Services, Spyware & Virus Removal, Advanced Tune-Ups, Data Recovery/Backups & Transfers, Wired/Wireless Networking, Hardware/Software Sales, Mac/Windows Repair, Tutoring, It Consulting, Laptop Repair, New Customer Savings, Student/Military & Senior Discounts, Existing Customer Savings/Rewards and More, 30 Day Warranty On All Our Services, Customer Satisfaction Guaranteed!!!!!!
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FAQ » Returns_Exchanges

Frequently Asked Questions

Do you take returns or exchanges on open software?

No we do not take returns on open software to avoid piracy issues, however if the software is not open you may return it by no later then the 15th day. You must present your original sales receipt, the packaging must be in excellent condition, a 15% re-stocking fee will apply. There are no returns after the 15th day and exchanges will only take place for defective software if exchanged by no later then the 15th day.


Do you take returns or exchanges on hardware?

If the hardware sold by us is determined to be bad or faulty will exchange it free of charge, however currently we are not accepting any returns on hardware all sales are final. Unfortunately we are not a big retailer yet so we are not capable of handling returns.