About Us

We Believe In Customer Satisfaction





We Provide Class Leading Services





We Develop Quality Business Relationships

About Pc New Horizons – Ed & Ana Rossal

At Pc New Horizons, located in Mount Vernon, WA, we represent the community of Skagit county providing class leading customer service, exceptional technical services, fast turnaround time, and competitive prices locally and across western Washington. 

Our goal strives on providing excellent computer and customer services to our customers across Skagit county and beyond. Developing long term business relationships and exceeding our customers needs defines our principle foundation to creating a thriving company. Our community believes we differ from the competition by the quality, reputation, customer loyalty, and positive feedback established by existing and new customers.  We proudly thank our customers for giving us the opportunity in representing the community by growing into a flourishing home business and improving our customers computer user experience. 

 

Who are we?

In the heart of Skagit County in Mount Vernon, WA, my wife Ana and I, Ed Rossal, proudly represent a professional computer repair business from our home office. Our operations run exclusively through a personal and professional setting like one would encounter from the home. Pc New Horizons believes in attracting new cliental as we continue serving Skagit county and we value your time with us today, tomorrow, and foreseeable future in professional computer solutions.

 

The Team

 

The Past

Pc New Horizons was founded on our dream to create a space that offers class leading computer services, respect, growth and advancement in professional services.  While completing our education and gaining years of experience, Ana and I furnished the establishment, beginning our dream home business after saying farewell to our previous workplace. As time moves forward, we as entrepreneurs employ a vision to serve a thriving journey.

The Present

Today, Pc New Horizons serves the greater Skagit county and beyond in Washington, including the response to Covid-19 and shift in the pandemic. Our customers include home users, business customers, and everyone seeking quality repair services with a loyal track record across our competition. Aside from home business customer relationships, we provide online remote services to existing residences and place of businesses.  Our sons have invested into the business by learning our foundations, rising to technical and customer service challenges, and providing services to customers from our home business and onsite services. 

The Future

Our dream continues inspiring Pc New Horizons in excelling and supporting our loyal customers, while motivating future customers to join our experience.  Environmentally, we believe in managing how computer parts can be repurposed and reused when an opportunity arises to not continue throwing away old computers in the landfill.  Our sons remain part of the future of this company and support customers in Skagit County and across western Washington.  We hope to continue providing class leading services, competitive prices, and encourage customer loyalty by providing referrals and spreading our future at Pc New Horizons. 

Thank you for taking the time to learn about us! We guarantee you will always be satisfied with our services. Remember, by giving us a chance, you help determine the future of this company. Let us prove to you what we have proven to others.

Pc New Horizons – Professional Computer Solutions
Owners: Ed & Ana Rossal
Website: www.pcnewhorizons.com
E-Mail: ed@pcnewhorizons.com
E-Mail: ana@pcnewhorizons.com
Office #: (360) 540-0779
Cell #: (360) 540-4196

Ana Rossal

Owner

Education:
» Italian School in Guatemala (90-92)
» Skagit Valley College (04-06) ECE

Experience & Skills:
» Bilingual – English/Spanish
» Customer Service
» Supervising
» Billing
» Clerical
» Basic Trouble Shooting
» Sales

 

 

 

 

 

Ed Rossal

Owner

Education:
» Italian School in Guatemala City
» Anacortes High School
» Skagit Valley College CIS

Experience & Skills

» Bilingual – English/Spanish

» Management
» Supervising
» Networking
» Troubleshooting
» Marketing
» Sales
» Consultant
» Planning
» Computer Building

 

» Call Centers
» Help Desk» Webhosting Experience
» Basic Web Designing» Clinical
» Designing
» Banking
» Billing
»Hardware/Software
» Lan/Wan Experience
» Remote Desktop
» ISP
» Wireless Systems
» Mobile