Remote Support

What is a Remote Desktop Service?
A remote desktop service is a state of the art service offered by Pc New Horizons using a high-speed internet connection to get into your computer remotely. Using our state of the art system to connect to your computer we can diagnose, repair, tutor, or show you how to do something on your computer.

How does the service work?
Our state of the art service works very simply, as a matter of fact in less than a minute we can begin service on your computer. You must contact us and request a service, there is a one-hour minimum service fee required to begin service. Once the payment has been processed and confirmed then we will e-mail you instructions to begin the service or we can direct you to our website over the phone where you will type the necessary credentials to begin the service.